Terms & Conditions

Acceptance of Terms

Top Notch Graphx provides Embroidery Digitizing and Digitized Files to you subject to the following Terms of Service. For using our website, you should agree their Terms and Conditions.

Product Compatibility

Top Notch Graphx can supply almost every machine file format possible. Customer are advise to check the sample available on the website here, All orders are made with perfectly, Before the final production run the design as a sample check and proof view the and if you need some changes you can feel free to get back with us.

Top Notch Graphx will not be liable for any loss occurred due to any errors in design that were not requested to be edited before production.

Credits and Refund

Top Notch Graphx does not offer any free “trial” or “Samples” with in "30 minutes" of submitting the order you can cancel otherwise it will in process and you can't cancel it. Once you have received files, there is no way to “return” it. But in case customer have not like our Work Quality, they will refund it within 3 Days of after the order placed.

Edits and Adjustments

Top Notch Graphx provides our customer any minor edit which you need without any charge. Editing for design that are older than 30 days will be charged.

Turnaround Time

Although Top Notch Graphx guarantees its turnaround the approximate delivery time is "3 Hour" Per Design (according to the complexity) it would be less than not more than that, But if customer do not receive an order within this time they will contact us at any time through email or phone, and we will response them within a "30 minutes" of working day.

Delivery Mode

Top Notch Graphx will deliver your order through same company email where you place your order and you also receive or access all the product or services files attached in the same email.

Working Days

We work all "7 Days" a week but saturday and sunday we accept only normal orders no rush order will accepted.

Price / Product Changes

Top Notch Graphx reserves the right at any time to modify the prices of the services after notified to our customers. Further, we may add new products and/or services with or without notice. Prices of any products Should be change at any time by posting the changes to the Top Notch Graphx pricing page here.

Copyright Claims

Top Notch Graphx respects intellectual property rights. To send a copyright infringement notification to Top Notch Graphx.com, please send the following information (Copyright Claim) to support@TopNotchGraphx.com:

Clients Information

We make sure that all information of our clients will be secure and confidential, in order to make our client will feel free to working with us.